Frequently Asked Questions

  • MozCon tickets are non-refundable/non-cancellable and not eligible to be used towards future MozCon events but may be transferred to another attendee. If you are unable to attend MozCon because you have Covid, are currently sick, have had recent close contact with someone who is sick, are quarantining/isolating or are unable to travel due to a change in travel restrictions and requirements, please contact us immediately to discuss refund options.

  • Yes, you can absolutely buy more than one ticket at the Moz customer discounted rate if you have a current paid plan for Pro, STAT, Local or API. Bring the whole team!

  • Unfortunately, no. You must already be a Moz Customer on a paid plan for Pro, STAT, Local or API in order to be eligible for the customer rate. We're unable to extend the customer discount to free trial customers at this time.

  • Your ticket includes not only access to the conference, but breakfast, lunch, and two snacks all three days. You'll also get access to our evening events, some way cool swag and the MozCon 2022 videos after the conference wraps up. In addition, for every ticket sold, MozCon will be making a charitable donation.

  • MozCon is unlike other conferences in that we don't accept pitches for our speakers. Instead, we have a seasoned speaker committee who hand select our lineup using a robust selection process. We have high standards, and our small selection committee typically sees all presenters give talks at other conferences before inviting them to MozCon.

  • Yes, we can! MozCon is rich in value. We're big believers in conference ROI, whether it's giving you actionable tactics to apply to your daily work or creating key connections among our speakers, Community, and Mozzers. Unlike most conferences, our speakers go through a selection process and slide deck review to ensure high quality; you'll see the best of the best in both content and variety. Your ticket price also includes a recording of the MozCon speakers which you can share with your team.

  • No, you don't! You will learn important SEO concepts and theories that are independent of tools. However, if you’re not a Moz Pro customer, you will need a free Moz Community account (sign up here) to access the Moz Academy content!

  • No, we do not allow walk-up ticket purchases. All tickets must be pre-purchased ahead of the event. The cutoff for ticket sales is June 30, 2022. If you miss the registration window, MozCon speaker videos will be available for purchase to non-attendees approximately 30-days post-event.

  • General Information about the training content of each course can be found on these respective pages: SEO Essentials Certification page and Technical SEO Certification page.

  • Yes, the WSCC is fully accessible, and our layout accommodates everyone.

  • Early Bird tickets are on sale beginning February 1, 2022 with only 250 available. Once they're gone, we'll be unable to extend the discounted rate to regular priced tickets. Register early for best rates.

  • The bundles are a limited time offer, and won’t be available for long!

  • Not quite - just one more step!

    If you already have a Moz Community or Moz Pro account, you’ll receive a registration confirmation email from Moz Academy within 2 business days of your purchase.

    If you do not already have a Moz Community or Moz Pro account, you’ll receive an email prompting you to create one (you can do so here)! Once you’ve verified your new account, we’ll get you registered for the Certification, and you’ll receive a registration confirmation email.

  • You’ll have access to the Certification training for 1 year from the date of purchase.

  • We’re so sorry - Moz Academy Certifications are non-refundable.

  • Contributing to charitable organizations on behalf of attendees has been a long-standing tradition at MozCon and we're honoured to keep this tradition alive even as we go virtual. Mozzers picked their top two charities for 2022 and for every ticket sold this year, MozCon will be making a charitable donation to:

    • Washington Trails Association https://www.wta.org/ - WTA mobilizes hikers and everyone who loves the outdoors to explore, steward and champion trails and public lands.
    • North Cascades Institute https://ncascades.org/ - NCI's mission is to inspire environmental stewardship through transformative learning experiences in nature.
  • Yes. In addition to our TAGFEE core values, we have adopted a code of conduct for further inclusiveness for attending marketers of all stripes. We take the safety of our community very seriously and any attendees who violate our Code of Conduct may be asked to leave the conference without a refund at the sole discretion of the MozCon Team and Moz Leadership.

  • MozCon 2022 is taking place in Seattle, WA. All attendees, guests and staff will be required to show proof of full vaccination or a negative lab-tested covid-19 result in order to attend MozCon. In addition, per Washington State current policy, we will require the use of masks regardless of vaccination status while indoors. The safety and wellbeing of our community, attendees, speakers, partners and staff is of the utmost importance and we will continue to monitor the Global Pandemic and follow the guidance of Health Organizations and Government. Should we need to change our plans, we will contact ticket holders directly to provide information and options. Policies are subject to change and will be confirmed for registered attendees ahead of the event.

  • At this time, we are not planning a virtual conference experience for MozCon 2022. MozCon will take place in Seattle, WA in person with the full bundle of speaker presentation videos being available for purchase a few weeks after the show wraps up. We continue to monitor the global pandemic and recommendations from health officials and will contact all ticket holders should we need to change our plans.

  • MozCon sessions are recorded, edited and captioned by our team of professional A/V staff for viewing as part of your MozCon ticket. We ask that attendees do not record the sessions themselves.

  • We are fortunate to have our Moz staff of over 200 available as volunteers at MozCon and won't be requiring any additional assistance.

  • Yes, we can write you a letter of recommendation for you to apply for a visa. Once you have completed your ticket purchase, please email mozcon@moz.com with your name, business address, and MozCon ticket order number to request a letter. Please also check with your local government office as sometimes there are wait periods in order to get visas. The MozCon team is unable to provide any country or traveller specific advice or information.

Code of Conduct

MozCon is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate harassment of conference participants in any form.

All communication should be appropriate for a professional audience including people of many different backgrounds. Sexual language and imagery is not appropriate for any conference venue, including talks. As we serve a tech savvy audience, communication does include social media postings by attendees concerning MozCon.

Be kind to others. Do not insult or put down other attendees. Behave professionally. Remember that harassment and sexist, racist, or exclusionary jokes are not appropriate for MozCon.

Attendees violating these rules may be asked to leave the conference without a refund at the sole discretion of the conference organizers.

Thank you for helping make this a welcoming, friendly event for all.

Click Here to Read Full Code of Conduct

Moz is proud to partner with 50/50 Pledge and further our commitment to better representation of women on stage.