Boost data protection security with Role-based Access Control (RBAC)

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Boost data protection security with Role-based Access Control (RBAC)

Problem Statement

We understand that user data privacy is pivotal to your business, particularly for dashboards with multiple login access. So how do you control access to information?

With WebEngage’s Role-based Access Control you can assign role-based access to information. The WebEngage dashboard comes with four default roles, which are - Admin, Manager, Editor, and Viewer. Each role has a different set of permissions. You can also create custom roles and permissions to suit your business requirements.

For example, if your team member needs access to the data of some other team for a particular project, they can be granted access for that project only, to ensure tight protection of the data.

Benefits of Role-based Access Control

1. Ensure high security of data points
2. Reduce IT team dependencies
3. Increase efficiency of operational teams
4. Assign roles with customized access
5. Reduce process time and cost

Best Practices to Implement Role-based Access Control

Here are some ways you can successfully implement role-based access control for various teams in the organization:

1. Ensure high security of data points: Once you’ve performed the above analysis, create roles around what permissions and functions your team members need and fit into.

2. Roll out access in stages: Start with your core set of members first and gradually establish it for your entire network.

3. Automate user permission management: Define roles and grant timely access to new team members rather than arbitrarily deciding who should get access to which resources.

How to Set up Role-based Access Control on Your Dashboard

You can set up role-based access under Settings > Team. Choose from a set of pre-defined roles including, Admin, Manager, Editor, Viewer or you can also create custom roles and define permissions.

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So, what are you waiting for?

Set up RBAC for your account

Reach out to your Customer Success Manager to help set up required permissions for your account.

Got questions? Please feel free to drop in a few lines at support@webengage.com or get in touch with your Account Manager in case you have any further queries.

Happy Engaging!