Booking Customer Loyalty The ixigo Way

  • 28 Sep 2023 | 1 hr 5 mins Podcast

Full video Podcast

Summary

In the 26 episode of “The State of Retention Marketing” podcast, Ankur Gattani, VP – Growth & Marketing, WebEngage, welcomes a special guest – Manan Bajoria, Group VP – Growth Marketing at ixigo. This episode delves into the travel industry’s intriguing aspects, data utilization for funnels, and the role of AI.

The travel app industry possesses a wealth of data. As travel frequency increases, the potential for personalizing messages and driving upselling grows. But what distinguishes ixigo from the rest? How does ixigo not only facilitate bookings but also empower customers to tailor their travel plans? Manan provides insights into ixigo’s distinctive approach.

Discover how AI fuels their initiatives and the challenges and opportunities they encounter in this ever-evolving landscape. This episode promises to be an enlightening exploration of retention marketing in the travel sector.

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