6979

Personalize how you sell
& communicate with
your users

Grow your Online Marketplace business with us

Get better ROI on the $ spent on acquisition

Align your marketing channels to the revenue generated. Differentiate between your most & least effective revenue generation avenues and orient your spends accordingly.

Increase purchase likelihood with personalized recommendations

Take cues from the past purchase behavior and engagement levels to your communications, to recommend products your users are most likely to buy. Get up to 25% higher purchase frequency on your marketing campaigns.

Leverage funnel analytics to find and fix drop-offs

Track user movements on your platforms and use funnels to identify drop-offs in your onboarding, product discovery and user journeys. Split funnels across categories, source, app usage and more to plug the leaks with targeted messaging campaigns, enhancing conversion rates by over 28%.

Influence conversions and maximize AOV through timely nudges

Put your automation efforts behind designing superior cross-channel campaigns and high converting user journeys to quickly get your users past the point where they become most likely to convert.

Use remarketing to get your cart abandoners back

Give a leg up to your revenues by getting your cart abandoners to complete their purchases. Use auto-reminders & run targeted promotions to make shoppers pick up right where they left off and see up to 23% uptick in revenue.

Boost repeat purchases to grow your loyal user base

Get your first-time buyers to make recurring purchases from you by understanding their behavior patterns, product inclinations & the type of messaging that stimulates them. This will make for loyal customers of your brand and increase CLTV by over 2x.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

Impact Story 7 Min Read

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

Impact Story 7 Min Read

Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

Impact Story 6 Min Read

Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

E-commerce Marketing Automation Guide 2020 For Exponential Growth
Blog 8 Min Read

E-commerce Marketing Automation Guide 2020 For Exponential Growth

For every business, time is money. Moreover, especially with an E-commerce business where consumers ...

E-commerce Marketing Automation Trends To Look Out For
Blog 12 Min Read

E-commerce Marketing Automation Trends To Look Out For

In today’s day and age, it’s easy to set up a business thanks to the ever-growing eCommerce growth. ...

3 Reasons Why Customers Abandon Shopping Carts Online
Blog 6 Min Read

3 Reasons Why Customers Abandon Shopping Carts Online

Confessions of a Customer: “Why I usually abandon my cart” Last Friday, while having dinner with my ...

Riveting growth stories from our EngageCast channel

Some bold & some outright crazy narratives, from the practitioners themselves!

Listen Here

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

Learn More

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack
reachabilty-map

300+

Enterprise Customers

400 Million

Users Tracked Monthly

75 Billion

Events Tracked Monthly

15 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

300 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers