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Trust, Tech & Teams: Acko's 3Ts to Customer Retention

  • 06 Jul 2023 | 1 hr Podcast

Full video Podcast

Summary

In the 17th episode of The State of Retention Marketing podcast, Ankur Gattani, VP – Growth & Marketing, WebEngage, dives in an insightful conversation with Vadiraj Aralappanavar, VP – Product Management, Acko. Tune in to understand the importance of trust and how Acko’s tech-first approach helps build strong customer connections. How they streamline claims’ processes, making insurance easier and hassle-free for policyholders. Listen in for Acko’s creative interventions that go beyond traditional insurance practices and know how their united product and marketing teams leverage technology and deep customer insights to deliver personalized experiences, enhancing customer retention.

About the Guest

Vadiraj Aralappanavar is the VP of Product Management at Acko, a trailblazing InsurTech company. With a remarkable track record spanning over two decades, he embodies the spirit of entrepreneurship and innovation. Vadiraj's visionary leadership has propelled him to excel in various roles, from spearheading product creation to managing global businesses and teams. His innate ability to blend cutting-edge technology with strategic insights has revolutionized the insurance landscape. At Acko, Vadiraj's passion for delivering exceptional customer experiences drives the development of exciting and transformative insurance solutions.

Vadiraj AralappanavarVP - Product Management at Acko

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