Agenda

  • Opening Address: Why Retention Needs C-Level Attention
    Panel Discussion: Pulling the right levers – Driving growth

    Moderator

    Coffee Break
    Simplifying customer journeys through conversational CX
    Panel Discussion: Modern era of marketing for new/internet economy in Indonesia
    Key Session Takeaways
    • Building a product led growth
    • Building your customer data set to personalize your communications
    • Connect with the context
    • Retain your customers

    Moderator

    Lunch
    Presentation: Building from scratch: A product driven growth story
    Fireside Chat: Loyalty Program: Worth the effort?
    Key Session Takeaways
    • Building a loyalty program from scratch
    • Wins and learnings of running a loyalty program
    • How to reward customer behaviour to drive conversions

    Moderator

    Closing Notes: Acquiring is Easy, Retaining is Easier #SimplifyRetention
    Networking Session

EngageMint Jakarta Speakers

WebEngage

Why EngageMint?

At WebEngage, we recognize the foundational role Customer Engagement and Retention plays in building a robust business. EngageMint is our initiative to bring Retention to the center of the conversation, accelerate the growth of the ecosystem by sharing of deep actionable insights by thought leaders and playbooks by operators. If we can enable the success of more startups and ventures using the power of retention, we'd consider our mission successful.

Inviting Consumer Tech Companies From Southeast Asia To Join The WebEngage Startup Program

WebEngage

About
WebEngage

WebEngage is a full-stack customer engagement and retention platform that helps consumer businesses increase their customer lifetime value. Get a unified view of your customers with a robust customer data platform, engage them across 11+ channels with automation workflows, and hyper-personalize their experiences with a state-of-the-art personalization engine, all backed by a solid analytics framework.

With a mission to humanize the World's Websites & Apps, we now power over 1 Billion messages sent every day to our customers across 50+ countries, and 20+ industries.