Why Use WebEngage’s Journey Designer?

  • Drag and Drop Editor

    Drag and drop triggers, actions and conditions to create custom journeys.

  • Real-time Tracking

    Real-time metrics tracking to optimize your journey’s effectiveness.

  • Omni-channel Engagement

    Leverage 12+ engagement channels to engage your users in real-time.

Automate Lifecycle Campaigns with Ease

Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.

  • User Onboarding

    Onboard your customers with personalized and automated campaigns.

  • Cart Abandonment

    Bring back cart abandoners to increase the number of orders placed.

  • Recurring Nudges

    Send recurring reminders to retain customers and increase the LTV.

  • Re-engagement

    Re-engage your inactive customers and bring them back on your app/website.

Optimize Your Workflows in Real-time Based on Customer Interactions

Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.


Enhance Your Automation with Intelligent Campaign Optimization

Split users into multiple branches, experiment, and optimize workflows while users are in the journey.

Identify a User’s Best Channel to Optimize Campaign Engagement

Use intelligent user attributes to segment and automate workflows to send targeted campaigns.


Visually Create Customer Lifecycle Engagement Campaigns with Ease

Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect at every touchpoints with customer.


Ensure Consistent Brand Messaging Across Channels

Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.


Track Journey Performance in Real-time

View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.


Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer

  • Boost your conversions

    Send hyper-personalized campaigns across channels to increase conversions by 4X.

  • Communicate at scale

    Engage your customers contextually to increase customer engagement by upto 10X.

  • Increase your retention rate

    Retain maximum customers and increase your LTV by upto 3X.

Key Features

  • Hyper-personalization
  • Timezone management
  • Real-time modification
  • Multiple entry/exit triggers
  • Tag-based analytics
  • Conversion tracking

Our Customers Acing at User Engagement and Retention

  • WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.

    Manav Sethi
    Chief Marketing Officer

    Read Impact Story
  • WebEngage plays a significant role in our growth journey. We are able to drive repeat purchases, increase AOV, and directly impact our business’s bottom line in a flooded babycare products category.

    Saumil Gupta
    Senior Online Marketing Manager, FirstCry

    Read Impact Story
  • Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star Metric i.e. Persistency ratio.

    Payal Saxena
    Associate Director - Digital Marketing, Acko

    Read Impact Story
  • Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.

    Naman Gupta
    Principal - Growth

    Read Impact Story

Keep pushing forward. We’ve got your back.

  • Seamless Onboarding

    Work with our onboarding specialists till go live with your first campaign.

  • Superior Customer Success

    Our trusted pros to help you with solutions relevant to your business needs.

  • Unparalleled Support & Service

    Get the help you need, whenever you need it with our 24/7 support.

Resources to Drive Growth

A Journey Designer UX Refresh To Make Campaign Planning Less Time Consuming A Journey Designer UX Refresh To Make Campaign Planning Less Time Consuming

A Journey Designer UX Refresh To Make Campaign Planning Less Time Consuming

Start With Retention Marketing Using WebEngage Journey Designer Start With Retention Marketing Using WebEngage Journey Designer

Start With Retention Marketing Using WebEngage Journey Designer

Run Your Marketing Automation Campaigns On Autopilot Run Your Marketing Automation Campaigns On Autopilot

Run Your Marketing Automation Campaigns On Autopilot

A big thanks to our customers for collaborating
with us and breaking new grounds!


Let’s talk about what WebEngage can do for your business.

Request a Demo