Journey Designer Tool for Marketing Automation Workflow

Why Use WebEngage’s Journey Designer?

Drag and Drop Editor
Drag and drop triggers, actions and conditions to create custom journeys.
Real-time Tracking
Real-time metrics tracking to optimize your journey’s effectiveness.
Omni-channel Engagement
Leverage 12+ engagement channels to engage your users in real-time.

Automate Lifecycle Campaigns with Ease

Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.

User Onboarding
Onboard your customers with personalized and automated campaigns.
Cart Abandonment
Bring back cart abandoners to increase the number of orders placed.
Recurring Nudges
Send recurring reminders to retain customers and increase the LTV.
Re-engagement
Re-engage your inactive customers and bring them back on your app/website.

Optimize Your Workflows in Real-time Based on Customer Interactions

Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.

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Enhance Your Automation with Intelligent Campaign Optimization

Split users into multiple branches, experiment, and optimize workflows while users are in the journey.

Identify a User’s Best Channel to Optimize Campaign Engagement

Use intelligent user attributes to segment and automate workflows to send targeted campaigns.

Visually Create Customer Lifecycle Engagement Campaigns with Ease

Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect at every touchpoints with customer.

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Ensure Consistent Brand Messaging Across Channels

Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.

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Track Journey Performance in Real-time

View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.

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Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer

Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.
Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.
Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X.

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Key Features

Hyper-personalization
Timezone management
Real-time modification
Multiple entry/exit triggers
Tag-based analytics
Conversion tracking

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Our Customers Acing at User Engagement and Retention

WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.

Manav Sethi
Chief Marketing Officer
Read Impact Story
WebEngage plays a significant role in our growth journey. We are able to drive repeat purchases, increase AOV, and directly impact our business’s bottom line in a flooded babycare products category.

Saumil Gupta
Senior Online Marketing Manager, FirstCry
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Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star Metric i.e. Persistency ratio.

Payal Saxena
Associate Director - Digital Marketing, Acko
Read Impact Story
Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.

Naman Gupta
Principal - Growth
Read Impact Story

Keep pushing forward. We’ve got your back.

Seamless Onboarding
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.